Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

What items are returnable?

  • Within 30 days items may be returned for exchange, store credit, or refund.
  • Items within 31-90 days may be returned for either an exchange or store credit.
  • Are not clearance products
  • Are not on the list of non-refundable items

What items are non-refundable?

  • Phones
  • Bluetooth & In-ear headphones
  • Screen/electronic cleaning products
  • Customer Cases

Are there any charges for return?

  • There is no charges for return
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges


How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

How soon will I get my refund/store credit?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
  • For store credit a code will be emailed to you for use on your next order.

Still have questions? Email us at [email protected] with your full name, order number and we will get back to you shortly.